Custom KPIs and KRAs

Define and track Key Performance Indicators and Key Result Areas that perfectly match your business needs and role requirements.

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Flexible Performance Metrics

Build custom performance indicators that drive the right behaviors and results

Custom Metric Builder

Create custom KPIs and KRAs tailored to your business needs with flexible calculation formulas.

Multi-Source Data

Pull data from multiple systems to create comprehensive performance indicators and result areas.

Role-Specific Metrics

Define different KPIs for different roles, departments, and seniority levels within your organization.

Real-Time Tracking

Monitor performance metrics in real-time with automated data collection and calculation.

Team Aggregation

Roll up individual KPIs to team and department levels for comprehensive performance visibility.

Flexible Periods

Track performance over daily, weekly, monthly, quarterly, and annual periods with historical comparisons.

Metrics for Every Function

Create meaningful performance indicators for all departments and roles

Sales Organizations

Revenue metrics, conversion rates, and customer acquisition KPIs

Revenue per rep

Conversion rate tracking

Customer lifetime value

Customer Service

Response times, satisfaction scores, and resolution metrics

First call resolution

Customer satisfaction scores

Average response time

Operations Teams

Efficiency metrics, quality indicators, and process improvements

Process efficiency rates

Quality defect rates

Cost per unit metrics

Technology Teams

System performance, development velocity, and quality metrics

System uptime

Code deployment frequency

Bug resolution time

Measure What Matters Most

Transform performance management with metrics that align with your business strategy

Perfect Fit Metrics

Create KPIs that exactly match your business model and performance requirements.

Automated Tracking

Eliminate manual data collection with automated performance metric calculations.

Clear Accountability

Define exactly what success looks like for every role with specific, measurable indicators.

Data-Driven Decisions

Make performance decisions based on objective metrics rather than subjective opinions.

Perfect For:

Performance managers

Department heads

Analytics teams

Business leaders

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