Please read these terms and conditions carefully before using the ZestNexus platform and services.
This Terms of Use Agreement (Agreement) by and between the Society for Human Resource Management (we, us, our or ZestNexus) and you (you or your) governs your use of the (www.zestnexus.com) website and other ZestNexus owned or controlled websites (collectively, ZestNexus Websites) together with all information, content, products, materials, and services made available to you through the same by us and/or third parties (which together with the ZestNexus Websites shall be collectively referred to as the Services). The ZestNexus Foundation, a subsidiary of ZestNexus, has also adopted these Terms of Use. Where you are using the ZestNexus Foundation website or any information, content, products, materials, or services made available to you through the same and/or third parties, all references to ZestNexus herein shall mean the ZestNexus Foundation.
By using or otherwise accessing the Services, or any component thereof, in any manner whatsoever, you agree to be bound by and comply with the terms and conditions of this Agreement. If you do not agree to this Agreement, do not access or use the Services in any manner.
When we refer to the use of the Services in this Agreement, we mean any actual or attempted access or use of the Services, including, without limitation, any transmission, exchange of information, or communication associated with the Services. These terms and conditions, together with any other terms of use applicable to other ZestNexus-owned or controlled websites, as specifically noted on such sites, and any other policies, rules, and provisions which are described, linked, or otherwise referred to and form a part of this Agreement, including, without limitation our Privacy Policy at ZestNexus Privacy, constitute the entire agreement between you and us, superseding any and all prior or inconsistent understandings, representations or agreements regarding the Services.
We may add, delete or modify any of our Services at any time at our sole discretion. We may similarly change this Agreement at any time and we will notify you of any changes (e.g., we will post a revised Privacy Statement with a new effective date, display the word updated next to the Privacy Policy link on each page on the ZestNexus Websites, or otherwise). Changes will take effect once we notify you (effective date). You can always obtain a current copy of this Agreement at any time on the ZestNexus Website. If any change is not acceptable to you, you must stop using the Services. Your use of the Services after the effective date shall constitute your acceptance of such changes. If any new products or services become available, they will be considered a part of the Services and your use of them will be governed by the terms and conditions of this Agreement unless we notify you that different terms and conditions apply. You must also comply with any additional terms which apply to third-party content, material, information, software, or other services.
You may be required to provide us with certain information in order to obtain access to and use certain features and functions of the Services including, without limitation, your name or your company name, login credentials (e.g., your Email address, and password), address, telephone number(s), e-mail address, and/or applicable payment data for orders placed for goods and services via the Services (e.g., credit card number, e-mail address, and expiration date) (collectively, your Information). You represent warrant and covenant to us that any and all Information and any other information or data you provide to us is and will be true, accurate, and complete when given to us, that in providing such information to us you will not knowingly omit or misrepresent any material facts or information. You further consent and authorize us to verify your Information as required for your use and access to the Services, as applicable.
Certain features and functions of the Services are not generally available to the public. In order to access and use such features and functions, we may require you to enter your email and password. Third parties may also, from time to time, provide you with additional codes or passwords necessary to perform certain transactions or otherwise access the Services. Your email, password, and any additional codes or passwords are collectively referred to herein as IDs. Your IDs are personal to you. You agree that you will not allow another person to use your IDs to access and use the Services under any circumstances.
You are solely responsible for maintaining the strict confidentiality of your IDs and for any charges, damages, liabilities, or losses incurred or suffered as a result of your failure to do so. We are not liable for any harm caused by or related to the theft of your IDs, your disclosure of your IDs, or your authorization to allow another person to access and use the Services using your IDs. You agree to immediately notify us if you become aware of any unauthorized use of your IDs or other need to deactivate an ID due to security concerns.
You may not use or allow others to use, your IDs and/or the Services, directly or indirectly, nor upload, distribute, transmit, communicate, link to, publish, or access any data, information, or material through, using, or otherwise in connection with the Services, that:
You are solely responsible and liable for any such activity, behaviour, use, and conduct. We have no liability and you bear the sole and exclusive risk associated with the use of or reliance on the accuracy, quality, completeness, reliability, or usefulness of any data, information, or material in connection with your IDs.
You also may not use, nor allow others to use, your IDs, the Services, directly or indirectly, to:
You agree to comply with all local, state, and federal laws, statutes, rules, and regulations, as well as any international treaties, which are applicable to your use of the Services.
ZestNexus memberships are subject to automatic renewal, and by purchasing a ZestNexus membership, you agree that on your membership renewal date, ZestNexus will charge a monthly or annual membership fee to your selected payment method at the then-current monthly or annual membership rate, without further authorization from you, until you opt out of auto-renewal. You accept responsibility for all recurring charges prior to opting out, including, where applicable, any charge processed by ZestNexus after the expiration date of your payment card.
You will receive an email reminder 30 days before your renewal date. You can opt out of automatic renewals at any time up until 24 hours prior to your renewal date. Please write to us on the ZestNexus Help Page for details on how to opt out of auto-renewal.
ZestNexus has a NO REFUND policy, service/membership fees are non-refundable and all sales are final. No Refund/Cancellation Policy for Self-Pay Services Once paid. If a customer desires to cancel their services or stop using the plan then there are no refund plans. For cancelled plans and services that are being paid for on a monthly basis, billing will stop at the time of cancellation.
By making a purchase of a plan or service on a ZestNexus site, you acknowledge that you have read and agree to the ZestNexus No Refund Policy.
The content displayed or otherwise made available via the Services (directly or indirectly), including, without limitation, all text, graphics, images, button icons, programs, software and other data, content, information, and materials, tangible and intangible, and all intellectual property rights in and to the same, excluding the Content you upload, post or otherwise transmit via Interactive Services (the Material), are owned by or licensed to us or our third-party partners. In addition, all names, service marks, logos, brands, brand names, trade dress and trade names, and any other distinctive identification are trademarks (the Trademarks) owned by us in India and other countries, or licensed to us or our third-party partners.
You have no rights in or to such Material or Trademarks and you will not use any Material or Trademarks, except as specifically permitted under this Agreement. You may not do or allow anyone else to do anything with the Material or the Trademarks which is not specifically permitted under this Agreement. You may not use or display our Trademarks in any manner without our prior written permission. Our Trademarks may not be used in connection with any product or service that does not belong to us, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits us.
Unless otherwise specifically set forth on the ZestNexus Websites or we give you written permission, you may only use and access, download, and copy the Material (and print a single copy) for your personal use, and you will not alter, erase or otherwise obscure our copyright, trademark proprietary or other notices on the Material.
The ZestNexus websites and services are provided to you on an "as is", "as available" basis and your use thereof is entirely at your own risk. Except as specifically set forth in this agreement, we make no representations or warranties of any kind regarding the ZestNexus Websites and services, any products made available to you in connection therewith, or your access to or use of any of the foregoing, whether express or implied, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, title, and/or non-infringement, or any warranties arising by course of dealing or custom of trade.
We make no representation or warranty that any material, content, products, or services displayed on or offered through the ZestNexus websites and/or our service are accurate, complete, appropriate, reliable, or timely. We also make no representations or warranties that the Services will meet your requirements and/or your access to and use of the ZestNexus websites and services will be uninterrupted or error-free, free of viruses, malicious code, or other harmful components, or otherwise secure.
To the maximum extent permitted by applicable law, neither ZestNexus, its licensors, suppliers, partners, affiliates, or third-party service providers shall be liable to you or any third party for any direct, indirect, incidental, special, exemplary, punitive or consequential damages, or any other form of damages in any manner arising out of or in connection with this agreement or your use of the ZestNexus websites and services, regardless of the form of action or the basis of the claim or whether or not ZestNexus has been advised of the possibility of such damages.
In the event you have any dispute with one or more third parties as a result of your use of the material or the services (including the Interactive services) or are in any way damaged as a result of any third party in connection therewith, you hereby release and covenant not to sue or otherwise make a claim, demand or file any legal action or institute any legal or regulatory proceedings against us, our affiliates, officers, directors, employees, agents, representatives and suppliers from, for any claims, actions, demands or damages (whether direct, indirect, special, incidental or consequential), of whatever kind or nature, known or unknown, suspected or unsuspected, whether foreseeable or not, disclosed or undisclosed.
You agree to defend, indemnify and hold us harmless against any losses, expenses, costs, or damages (including our reasonable attorneys fees, expert fees, and other reasonable costs of litigation) arising from, incurred as a result of, or in any manner related to any claim or action based upon:
We may, if necessary, participate in the defence of any such claim or action and any negotiations for its settlement or compromise. No settlement which may adversely affect our rights or obligations shall be made without our prior written approval. We reserve the right, at our own expense and on notice to you, to assume exclusive defence and control of any such claim or action and then your corresponding indemnification obligation will end.
We may terminate this Agreement, restrict, suspend, or terminate your access to and use of the Services immediately and without notice or liability, with or without cause, and it will not limit any other rights or remedies which are available to us. You may terminate this Agreement by providing us with written notice of your termination and ceasing to use or access the Services. Termination is your sole right and exclusive remedy if you are not satisfied with the Services. Upon the effective date of any such termination, your right to access and use the Services shall immediately cease.
This Agreement and your use of the Services will be interpreted under and governed by the substantive laws of India, excluding its conflicts-of-law rules. You agree that exclusive jurisdiction and venue of any dispute with ZestNexus or its licensors, or any of their respective affiliates, officers, directors, employees, contractors, agents, representatives, or suppliers, arising out of or in any way relating to this Agreement shall reside in the federal and state courts sitting in India.
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action, except where prohibited by law or deemed by a court of law to be against public policy.
ZestNexus is a digital software platform, and therefore, we do not engage in the shipping or delivery of any physical products. Once you subscribe to our services, access is provided online through your registered account. Since the nature of our offering is entirely digital, there are no shipping charges, no waiting period for delivery, and no physical exchanges applicable.
In case you wish to switch or upgrade your subscription plan, you may do so by contacting our support team. However, this is considered a plan change or upgrade, not an exchange, as all services remain digital.
We understand that business needs may change, and you may decide to cancel your subscription with ZestNexus. You can request cancellation at any time, and we will ensure your plan is discontinued at the end of your current billing cycle.
However, please note that we do not provide refunds for any payments already made. This applies to both monthly and annual subscriptions. Once a payment is processed, it is considered final and non-refundable, regardless of your usage or early termination of the service.
If you wish to cancel, your access will remain active until the end of the paid period, after which your account will no longer be billed.
We reserve the right to withdraw or amend our Service, and any service or material we provide via Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Service, or the entire Service, to users, including registered users.
We may amend the Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.
Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
No waiver by the Company of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under Terms shall not constitute a waiver of such right or provision.
If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.
BY USING SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.
Please send your feedback, comments, and requests for technical support by email: sonu@zestnexus.com
Last Updated: December 17, 2025
These terms and conditions are effective as of the date last updated and will remain in effect except with respect to any changes in their provisions in the future, which will be in effect immediately after being posted on this page.
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